Mobile Solutions Receives TMC’s CUSTOMER Magazine

FieldSync™ Mobile Solutions announced today that TMC, a global, integrated media company, has named FieldSync™ Health as a CUSTOMER Product of the Year Award winner.

FieldSync™ is a suite of essential tools to help any organization get work done faster, easier, and accurately. Our cloud-based solution includes simple web access and the free, integrated mobile application.

CEO David Cohen reflects, “Healthcare providers are a very diverse group. Beyond enforcing and ensuring compliance under HIPAA and other regulations on web and on mobile devices, it was critical to allow our clients to have control of how things within the system are labeled, and how data is collected and reported. In addition to being able to completely define their own forms, reports, and programs, we also added improvements to data collection and reporting which allow firms to work with scheduled and unscheduled tasks more consistently with their current processes."

“FieldSync Mobile Solutions was selected to receive a 2012 Product of the Year Award for its achievement in advancing customer experience management technologies. FieldSync Health has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani, CEO, TMC.
The 15th Annual Product of the Year Award winners are published in the January/February 2013 issue of CUSTOMER magazine, www.customerzone360.com.

For more information about the CUSTOMER 2012 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

FieldSync Mobile Solutions is a US company and provider of subscription-based Software-as-a-Service (SaaS) applications empowering companies to help eliminate traditional paper processes, better manage their data, and to incorporate world-class enterprise quality mobile solutions into their business operations. For more about FieldSync Mobile Solutions please visit http://fieldsyncmobile.com/

Work. Sync. Report.

TMC’s CUSTOMER Magazine

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit www.customerzone360.com for more information.

About TMC

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world’s leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.

Company Contact:
Jen Cochran
Marketing Coordinator
208-854-7980 office
208-703-1056 cell
jen.cochran@fieldsyncmobile.com

TMC Contact:   
Jan Pierret
Marketing Manager
203-852-6800, ext. 228
jpierret@tmcnet.com

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New version of CogniDox adds tools Product Manager

Cognidox Limited, a leading provider of intelligent document product management technology, launches a new version of software for its flagship document management platform.

The new version includes advanced features specifically for product managers. One of the key responsibilities of the product manager is to communicate and coordinate the process of release of the product. The faster and more agile delivery, more an organization need control over the configuration of the parts that make up a version of the product.

Document holders are a feature of the CogniDox widely used by existing customers for the product launch. The owner of a document (DH) is a part number controlled based on a standard design of XML containing the lists of other documents. Common applications include the capture of release of product configuration data, such as versions of hardware or software, user guides or training materials.

A new online editor of DH provides a set of configurable (a company) of XML templates, allowing non-technical staff to easily create new documents or edit existing files. Users can search or look for similar examples, or you can clone one variant of another. Once they have the basic structure that they can add references of documents to set up the configuration of parts. Other DHs sections can be copied to a new DH using intuitive drag-and-drop functionality.

Document can be published on a web portal for customers as a container to store other documents, which greatly simplifies the process of product/software release by reducing expenditure on publication of a single document, with everything referenced information automatically.

The new DH editor online is in direct response to feedback from existing users. Comments included; "However useful the concept of DH, the ideal solution should not need to download and manual editing of an XML file before loading it again". Asked an online editor which allows the user to open/check-out file DH, edit it and check it again, all within the framework of CogniDox at several companies.

In addition to his online editor of DH, CogniDox also now has support for a new type of DH called a compound document. A compound document dynamically amalgamated a set of PDFs into a single PDF combo, but appears only if the user has permissions to view specific content. The composite PDF shows a dedicated Viewer application, which supports the actions of the user such as navigation pages, full screen, search and more.

An example of its use is a user manual which is built according to a combination of end-user factors such as the company work for and its role of work or level of experience within that company.

These are just two of the 44 new feature additions. Speaking about the launch, CEO Paul Walsh said: "it is important for us that 40% of the new features, including the owner, directly as a result of the suggestions of the client. CogniDox is now an integral part of your business process improvement and we are sensitive to your requests".

The latest version of the software is available for download from the support of Cognidox site and is free for all customers with a current subscription.

About us

Cognidox Limited is a software company provides document management solutions. Our software solves two problems - the product documentation control and easy-to-deploy portals for customer-facing documents.

Formed in 2008 and headquartered in Cambridge, United Kingdom, we have a global client base mainly in the high-tech sector - see examples at http://www.cognidox.com/customers%20

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